Privacy Policy

Privacy Policy

Last Updated March 2022


The protection of your personal data is a priority for Circeo Group. By Circeo Group, we mean all the companies that are part of the Circeo Group (hereinafter "Circeo").

Circeo's headquarters are that of the holding company Circeo SA, located at 29, rue des Martyrs, L-3739 Rumelange, Luxembourg. Circeo SA is the controller for the processing of your personal data, on its own behalf and on behalf of the other entities of our Group.

The protection of the personal data we collect, and process is a priority for Circeo, and we strive to process your personal data in a manner that complies with the General Data Protection Regulation ("GDPR") and the amended French Data Protection Act ("LIL").

This privacy and cookies policy aims to inform you about how we collect, process and protect the data of visitors to our website

If you have any questions about our privacy and cookie policy and/or how we process your data, please do not hesitate to contact us by e-mail at Circeo has appointed a Data Protection Officer who can also be reached at the same address.

Collection of personal data

Personal data is data that can be used to identify a natural person directly (e.g. name, first name, etc.) or indirectly (e.g. telephone number, IP address, etc.). When you browse our site, we only collect your personal data when you :

  • Consult the pages of our site
  • Contact us via our contact form

Information on the data processing

We only process your personal data for the purposes for which it was collected. These purposes, as well as the legal basis for the processing, are specified in the table below:

Type of personal dataPurpose(s)Legal basis
Contact data: Name, first name, company, function, preferences communicated, email addressProvide you with a demo of our solution Allow you to download content Know our prospects Send your offers and commercial solicitations according to your preferences, if you have not objectedLegitimate interest
Browsing data collected by cookies, IP addressEnable optimal and secure use of the website Carry out statistics related to trafficLegitimate interest

Transfer of personal data to third parties or outside of the EU

Circeo is the controller of your data collected through our website. We only transfer your personal data to our external service providers involved in the management of this website, who process your data on our behalf and according to our strict instructions.

In order to comply with legal obligations, we may also be required to disclose your personal data to state authorities at their request, in accordance with applicable laws.

Your data is stored and processed within the European Union; however, it is possible that our external service providers involved in the management of the website may be located in a third country, in which case we will ensure that your data is protected in the same way as if it were processed within the EU.

Retention periods

All visitors: your data collected by cookies is specified in a table in part 7 of this policy. The functional and audience measurement cookies used on our website are mostly session cookies, i.e. they will expire when you leave the website. In any case, the cookies used on our website have a maximum lifetime of 12 months.

Prospects: We retain personal data submitted via the contact form for a maximum of 5 years after our last interaction with a prospect.

Please note that your data will no longer be processed for the purpose of sending you commercial solicitations if:

  • You have objected to this processing
  • You have clicked on the unsubscribe link at the bottom of our emails

Data subjects’ rights

The data subjects are the people whose personal data is collected. Your data is collected and processed only within the modalities listed in this privacy and cookie policy. You have the right to access, rectify, delete, portability, object and limit the processing of your data at any time. You can exercise these rights by writing to us at We will get back to you as soon as possible, and in any case within a month of receiving your request.

In particular, you have the possibility to object to receiving commercial solicitations, which we manage in strict compliance with the rules of BtoB prospecting, either by clicking on an “unsubscribe” link at the end of the email or by answering the email directly.

If, however, you consider that our response is not appropriate, you may lodge a complaint with the Commission Informatique et Libertés (CNIL).


Cookies are files deposited on the browser of your terminal, whether a telephone, a computer, a tablet, etc., when you consult a website. The cookies that we use are intended to allow optimal navigation of the website by ensuring its proper functioning, to analyse the performance of the website or to record the preferences of visitors to recognise them during a future visit.

The confidentiality and privacy of our visitors is a priority for Circeo, and we have therefore chosen to use only a limited number of cookies on our website:

  • Functional cookies essential for browsing: these cookies are essential for the display and proper functioning of the website. They are not subject to consent.
  • Audience measurement cookies: these cookies allow us to measure, in a strictly statistical manner, the performance of our website. They are not subject to consent. In the event that you have given us your information via a contact form, these cookies will nevertheless be able to identify you for the purposes of getting to know our prospects and subsequently offering you a browsing experience adapted to your needs.

You will find details of the cookies used on our website below:

Name of cookieType of cookiePurpose
pll_languageFunctional (non-subject to consent)Display the website in the visitor’s language
Visitor, visit (Plezi)Audience measurement (non-subject to consent)Manage the performance of the website (visit statistics). Recognise the visitor who has provided his or her information in order to offer a browsing experience and products adapted to his or her needs.
api/v1/analytics/createPlezi pixel (non-subject to consent)Monitors traffic and activity in an anonymous manner.

You can find social networks’ icons on our website. They represent the social networks where Circeo is present, in particular: YouTube, LinkedIn, Twitter. If you click on these icons, YouTube, LinkedIn and Twitter may use their own cookies. We are not responsible for the cookies used by third-parties (social networks) when you visit their website.

We invite you to consult their Privacy Policy beforehand:

Can I refuse the use of cookies?

The cookies we use are audience measurement cookies and cookies necessary for the functioning of the website, which are not subject to consent and will be used directly when you visit our website in order to ensure its proper functioning.

Information security, technical and organisational measures

Circeo takes the privacy and security of individuals and their personal data very seriously and takes all necessary measures and precautions to protect and secure the personal data we process as much as possible.

We have put in place appropriate information security policies and procedures to protect your personal data from unauthorized access, modification, disclosure or destruction.

A security breach management procedure has been defined and implemented in order to deal with any breach as effectively as possible. In accordance with data protection rules, any personal data breach that is likely to result in a risk to the rights and freedoms of data subjects will be notified to the competent authority within 72 hours of becoming aware of it and you will also be notified if it is likely to result in a high risk to your rights and freedoms.

Update of this policy

We reserve the right to update this privacy and cookie policy at any time to reflect the current state of personal data processing on

We invite you to consult this page regularly.